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1.2.5.0 Sync Error

Apr 22, 2015 at 9:13 AM
Hi, i’d just like to say thanks very much again for developing this software – it’s the only sync piece of software that I can use on my work computer and I’m immensely grateful that you take the time to develop it.
I’ve just this morning upgraded to 1.2.5.0 and I’m having a sync issue. I’ve attached whats hopefully the relevant section of my debug log file below. It appears to be related to the ‘Attendees’ attribute. The sync seems to take issue with some previously synced events when the ‘attendees’ option is checked. Oddly, if I uncheck attendees the sync will then complete, and then if I re-activate attendees the sync will continue to succeed. However if I then increase the date range of sync it will come across the same issue when it comes across new calendar events.
2015-04-22 10:08:45,654 INFO 1 OutlookGoogleCalendarSync.MainForm [0] - Sync version: 1.2.5.0
2015-04-22 10:08:45,654 INFO 1 OutlookGoogleCalendarSync.MainForm [0] - Sync started at 22/04/2015 10:08:45
2015-04-22 10:08:45,669 INFO 1 OutlookGoogleCalendarSync.MainForm [0] - Syncing from 08/04/2015 to 22/06/2015
2015-04-22 10:08:45,669 INFO 1 OutlookGoogleCalendarSync.MainForm [0] - Outlook → Google
2015-04-22 10:08:45,669 INFO 1 OutlookGoogleCalendarSync.MainForm [0] - --------------------------------------------------
2015-04-22 10:08:45,888 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - Reading Outlook Calendar Entries...
2015-04-22 10:08:46,278 DEBUG 3 OutlookGoogleCalendarSync.OutlookCalendar [0] - Outputting CSV files...
2015-04-22 10:08:46,621 DEBUG 3 OutlookGoogleCalendarSync.OutlookCalendar [0] - Done.
2015-04-22 10:08:46,761 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - 44 Outlook calendar entries found.
2015-04-22 10:08:46,871 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - --------------------------------------------------
2015-04-22 10:08:46,980 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - Reading Google Calendar Entries...
2015-04-22 10:08:50,585 WARN 3 DotNetOpenAuth.Messaging [0] - Multiple message types seemed to fit the incoming data: {AccessTokenSuccessResponse (2.0),
UnauthorizedResponse (2.0),
}
2015-04-22 10:08:51,490 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Outputting CSV files...
2015-04-22 10:08:51,490 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Done.
2015-04-22 10:08:51,677 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - 45 Google calendar entries found.
2015-04-22 10:08:51,787 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - --------------------------------------------------
2015-04-22 10:08:51,787 DEBUG 3 OutlookGoogleCalendarSync.MainForm [0] - Synchronising from Outlook to Google.
2015-04-22 10:08:51,802 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Looking for orphaned events to reclaim...
2015-04-22 10:08:51,818 INFO 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - 1 unclaimed orphan events found.
2015-04-22 10:08:51,818 INFO 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - These will be kept due to configuration settings.
2015-04-22 10:08:51,833 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Comparing Outlook items to Google events...
2015-04-22 10:08:51,833 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Outputting items for deletion to CSV...
2015-04-22 10:08:51,833 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Outputting items for creation to CSV...
2015-04-22 10:08:51,833 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Done.
2015-04-22 10:08:52,005 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - 0 Google calendar entries to be deleted.
2015-04-22 10:08:52,114 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - 0 Google calendar entries to be created.
2015-04-22 10:08:52,223 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - --------------------------------------------------
2015-04-22 10:08:52,333 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - Comparing 44 existing Google calendar entries...
2015-04-22 10:08:52,551 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - Unable to update existing entries in the Google calendar. The following error occurred:
2015-04-22 10:08:52,660 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - The operation failed.
2015-04-22 10:08:52,660 ERROR 3 OutlookGoogleCalendarSync.MainForm [0] -    at Microsoft.Office.Interop.Outlook._AppointmentItem.get_Recipients()
   at OutlookGoogleCalendarSync.GoogleCalendar.UpdateCalendarEntries(Dictionary`2 entriesToBeCompared, Int32& entriesUpdated)
   at OutlookGoogleCalendarSync.MainForm.sync_outlookToGoogle(List`1 outlookEntries, List`1 googleEntries)
2015-04-22 10:08:54,117 INFO 1 OutlookGoogleCalendarSync.MainForm [0] - --------------------------------------------------
2015-04-22 10:08:54,117 INFO 1 OutlookGoogleCalendarSync.MainForm [0] - Operation aborted after 1 failed attempts!
2015-04-22 10:09:25,986 DEBUG 1 OutlookGoogleCalendarSync.MainForm [0] - Scheduled sync triggered.
2015-04-22 10:09:25,986 INFO 1 OutlookGoogleCalendarSync.MainForm [0] - Sync version: 1.2.5.0
2015-04-22 10:09:25,986 INFO 1 OutlookGoogleCalendarSync.MainForm [0] - Sync started at 22/04/2015 10:09:25
2015-04-22 10:09:25,986 INFO 1 OutlookGoogleCalendarSync.MainForm [0] - Syncing from 08/04/2015 to 22/06/2015
2015-04-22 10:09:25,986 INFO 1 OutlookGoogleCalendarSync.MainForm [0] - Outlook → Google
2015-04-22 10:09:25,986 INFO 1 OutlookGoogleCalendarSync.MainForm [0] - --------------------------------------------------
2015-04-22 10:09:25,986 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - Reading Outlook Calendar Entries...
2015-04-22 10:09:26,111 DEBUG 3 OutlookGoogleCalendarSync.OutlookCalendar [0] - Outputting CSV files...
2015-04-22 10:09:26,391 DEBUG 3 OutlookGoogleCalendarSync.OutlookCalendar [0] - Done.
2015-04-22 10:09:26,532 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - 44 Outlook calendar entries found.
2015-04-22 10:09:26,641 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - --------------------------------------------------
2015-04-22 10:09:26,750 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - Reading Google Calendar Entries...
2015-04-22 10:09:27,593 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Outputting CSV files...
2015-04-22 10:09:27,593 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Done.
2015-04-22 10:09:27,733 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - 45 Google calendar entries found.
2015-04-22 10:09:27,842 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - --------------------------------------------------
2015-04-22 10:09:27,842 DEBUG 3 OutlookGoogleCalendarSync.MainForm [0] - Synchronising from Outlook to Google.
2015-04-22 10:09:27,842 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Looking for orphaned events to reclaim...
2015-04-22 10:09:27,858 INFO 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - 1 unclaimed orphan events found.
2015-04-22 10:09:27,858 INFO 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - These will be kept due to configuration settings.
2015-04-22 10:09:27,858 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Comparing Outlook items to Google events...
2015-04-22 10:09:27,873 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Outputting items for deletion to CSV...
2015-04-22 10:09:27,873 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Outputting items for creation to CSV...
2015-04-22 10:09:27,873 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Done.
2015-04-22 10:09:28,061 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - 0 Google calendar entries to be deleted.
2015-04-22 10:09:28,170 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - 0 Google calendar entries to be created.
2015-04-22 10:09:28,279 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - --------------------------------------------------
2015-04-22 10:09:28,388 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - Comparing 44 existing Google calendar entries...
2015-04-22 10:09:28,568 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - Unable to update existing entries in the Google calendar. The following error occurred:
2015-04-22 10:09:28,670 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - The operation failed.
2015-04-22 10:09:28,671 ERROR 3 OutlookGoogleCalendarSync.MainForm [0] -    at Microsoft.Office.Interop.Outlook._AppointmentItem.get_Recipients()
   at OutlookGoogleCalendarSync.GoogleCalendar.UpdateCalendarEntries(Dictionary`2 entriesToBeCompared, Int32& entriesUpdated)
   at OutlookGoogleCalendarSync.MainForm.sync_outlookToGoogle(List`1 outlookEntries, List`1 googleEntries)
Coordinator
Apr 24, 2015 at 6:23 PM
Hi,
There's a hotfix posted on Issue 48 that looks to be for the same problem. Could you try that and update if it helped.
Thanks
Apr 27, 2015 at 8:25 AM
The attachement posted on issue 48 doesnt seem to run on my computer - it just crashes as soon as you run it and get the standard windows "outlookgoolgecalendarsync has stopped working, windows is checking for asolution to the problem' pop up box.
Coordinator
Apr 27, 2015 at 1:55 PM
Did you drop the exe over the top of the existing one you have for v1.2.5? It needs to go in the same folder - see Wiki notes on this.
Apr 27, 2015 at 2:27 PM
ah my appologies i'd copied it to the wrong place. still no luck though unfortunatley, same error occurs:
2015-04-27 15:24:09,435 DEBUG 3 OutlookGoogleCalendarSync.MainForm [0] - Synchronising from Outlook to Google.
2015-04-27 15:24:09,438 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Looking for orphaned events to reclaim...
2015-04-27 15:24:09,538 INFO 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - 1 unclaimed orphan events found.
2015-04-27 15:24:09,538 INFO 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - These will be kept due to configuration settings.
2015-04-27 15:24:09,541 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Comparing Outlook items to Google events...
2015-04-27 15:24:09,561 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Outputting items for deletion to CSV...
2015-04-27 15:24:09,562 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Outputting items for creation to CSV...
2015-04-27 15:24:09,562 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Done.
2015-04-27 15:24:09,733 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - 0 Google calendar entries to be deleted.
2015-04-27 15:24:09,834 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - 0 Google calendar entries to be created.
2015-04-27 15:24:09,935 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - --------------------------------------------------
2015-04-27 15:24:10,037 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - Comparing 144 existing Google calendar entries...
2015-04-27 15:24:10,043 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Summary
2015-04-27 15:24:10,043 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Subject
2015-04-27 15:24:10,044 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Body
2015-04-27 15:24:10,047 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Sensitivity
2015-04-27 15:24:10,048 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Availability
2015-04-27 15:24:10,048 DEBUG 3 OutlookGoogleCalendarSync.GoogleCalendar [0] - Appointment item has...
2015-04-27 15:24:10,238 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - Unable to update existing entries in the Google calendar. The following error occurred:
2015-04-27 15:24:10,339 INFO 3 OutlookGoogleCalendarSync.MainForm [0] - The operation failed.
2015-04-27 15:24:10,340 ERROR 3 OutlookGoogleCalendarSync.MainForm [0] -    at Microsoft.Office.Interop.Outlook._AppointmentItem.get_Recipients()
   at OutlookGoogleCalendarSync.GoogleCalendar.UpdateCalendarEntries(Dictionary`2 entriesToBeCompared, Int32& entriesUpdated)
   at OutlookGoogleCalendarSync.MainForm.sync_outlookToGoogle(List`1 outlookEntries, List`1 googleEntries)
2015-04-27 15:24:11,736 INFO 1 OutlookGoogleCalendarSync.MainForm [0] - --------------------------------------------------
2015-04-27 15:24:11,737 INFO 1 OutlookGoogleCalendarSync.MainForm [0] - Operation aborted after 1 failed attempts!
Coordinator
Apr 27, 2015 at 2:39 PM
Thanks for that - could we continue troubleshooting this over on Issue #48...
Marked as answer by phw198 on 5/29/2015 at 5:29 PM
Apr 27, 2015 at 2:43 PM
sure - sorry i didn't spot this was discussed elsewhere to start with